About DUEPA

Who we are

DUEPA is an online store operated by Duepa LLC. We offer personalized gifts, made-to-order keepsakes, planners, and practical digital downloads for celebrations, home, family, and business.

Business details

DUEPA is operated by Duepa LLC. Our registered business, mailing and operations address is:

Duepa LLC
222 Palisades Dr
Morgantown, WV 26508
United States

For order questions, personalization help or return instructions, please use our customer support contact information below. The business address above is not a substitute for the return instructions in our Refund Policy.

Additional office: Duepa Shop, 5 High St, Morgantown, WV 26505, United States. This is a separate office of the same business. For mailed correspondence, use our registered mailing address above. For returns, contact customer support first and follow the instructions in our Refund Policy.

How orders work

Each product page describes what is included and any customization details. Some physical items are made to order or produced with fulfillment partners. Where a design proof is required, production begins after the final proof is approved. Processing and delivery times depend on the product and shipping destination. Any displayed delivery dates are estimates, not guarantees.

Digital products do not require physical shipping; the delivery method for each product is described on its product page.

Customer support

For help with personalization, orders, or product questions, visit our Contact page, email info@duepa.shop, or call +1 (304) 504-6681.

Before placing an order, please read our Shipping Policy, Refund Policy, and Privacy Policy.